Privacy policy

This Privacy Policy describes how Brewello, LLC ("we," "us," or "our") collects, uses, and shares information when you use our mobile applications and related services. It applies to all mobile applications from Brewello, LLC available on the Google Play Store and the Apple App Store.

Brewello, LLC is the developer and operator of white-label mobile ordering applications for independent coffee shops and bakeries across America. Our applications enable customers to browse menus, place orders, and make payments through Square Point of Sale integration.

Personal information

• Account information: name, email address and phone number when you create an account or place an order.
• Payment information: payment card details, billing address and transaction history.
• Order information: food and beverage preferences, order history, delivery or pickup preferences.
• Location information: with your permission, we may collect location data to help you find nearby shop locations.
• Device information: device type, operating system, unique device identifiers and mobile network information.

Usage information

• App usage patterns and feature interactions.
• Order frequency and timing.
• Menu items viewed and purchased.
• Technical logs and error reports.
• Performance and analytics data.

• Order processing: to process your food and beverage orders, facilitate payments, and coordinate pickup or delivery.
• Account management: to create and maintain your user account and provide customer support.
• Service improvement: to analyze app usage, improve our services, and develop new features.
• Communication: to send order confirmations, updates and, with your consent, promotional offers.
• Security: to protect against fraud, unauthorized access, and other security threats.
• Legal compliance: to comply with applicable laws and regulations.

Square Point of Sale

We use Square's APIs and services to process payments and manage order data.

Square privacy notice

Firebase

We use Google's Firebase services for user authentication and account management, data storage and synchronization, push notifications, analytics and crash reporting, and cloud functions for backend processing.

Google privacy policy

Information sharing

• Shop partners: we share order and customer information with the specific shop you are ordering from.
• Service providers: we may share data with trusted service providers that help us operate the applications.
• Legal requirements: we may disclose information when required by law.
• Business transfers: in the event of a merger, acquisition, or sale of assets, user information may be transferred.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

• Access: request a copy of the personal information we have about you.
• Correction: request correction of inaccurate or incomplete information.
• Deletion: request deletion of your personal information, subject to certain limitations.
• Portability: request a copy of your data in a machine-readable format.
• Opt-out: unsubscribe from promotional communications at any time.

To exercise any of these rights, email support@brewello.com from the address associated with your account.

Our applications may request access to your device's location to provide location-based services such as finding nearby shop locations and estimating delivery times. You can control location permissions through your device settings at any time.

We may send push notifications about your orders, special offers, and app updates. You can disable push notifications through your device settings or within the app.

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our applications after any changes indicates your acceptance of the updated Privacy Policy.

Brewello, LLC, Denver, CO.

support@brewello.com

For questions about an individual shop's application, you may also contact the shop directly through the contact information provided in that mobile application.